Book your transfer

Filled in with the details you entered. Your booking reference and final total are added to the copy we email you after booking.

Last updated: 6 November 2026 | Version 1.0

Occo Transfer | KARAKUŞMICRO07 Travel Agency | TÜRSAB Licence: 8217 | www.occotransfer.com

1. Before you book

This information is provided to you before you confirm a booking for a scheduled private passenger transfer through www.occotransfer.com. Operator/provider: Occo Global Transfer Servis Ticaret Limited Şirketi. Travel agency identity: KARAKUŞMICRO07 TRAVEL AGENCY, TÜRSAB licence 8217. Address: Altınova Sinan Mahallesi, Anso Sokak No:55 Kepez/Antalya, Türkiye; info@occotransfer.com; +90 505 915 10 11.

2. Key booking details

The final booking screen and your booking confirmation show: booking reference, pickup and destination and any flight details, outbound/return pickup dates and times, passenger count and vehicle class, luggage allowance and extras, meeting/waiting arrangements, item prices, the fixed fare per vehicle including applicable taxes, currency, any extra fees, payment method and cancellation rules. Your booking:

• Booking reference: [booking reference]
• Date and time: [date and time]
• Route: [route]
• Vehicle: [vehicle]
• Total price: [total price]

3. Service and payment

The confirmed transfer is provided at the agreed meeting point and time using the agreed vehicle category. Payment is made in cash to the driver (EUR, TRY or USD) at the time of the transfer, or by card online where this option is shown at checkout. If you pay the driver in cash, no advance payment is taken when you book. Card payments are processed by a licensed payment institution; we do not store full card numbers or CVV codes. We do not use pre-ticked paid options, and extras are charged only with your express approval.

4. Cancellation, changes and withdrawal

Passenger transport services are generally excluded from the main regime under Türkiye's Distance Contracts Regulation, although certain pre-contract disclosures continue to apply. There is therefore no automatic statutory 14-day no-fault withdrawal right for all bookings. Occo Transfer's voluntary terms are: 100% refund for cancellation at least 24 hours ahead; 50% for more than 12 but less than 24 hours; ordinarily no refund at 12 hours or less. Date/time changes at least 12 hours ahead are considered without an administrative amendment fee where capacity permits. Mandatory remedies for non-performance or defective service remain unaffected. See the separate Cancellation and Refund Policy for full details.

5. Complaints and remedies

Contact info@occotransfer.com or +90 505 915 10 11. Eligible consumer disputes may be taken to a competent Consumer Arbitration Committee or court; in 2026 the arbitration threshold covers disputes below TRY 186,000. The threshold is updated each year.

6. Confirmation and record

The service terms and total price are shown before you book. After booking, we automatically email you your booking confirmation together with a copy of this pre-contract information and the booking agreement. Acceptance of the contract terms is separate from the KVKK disclosure and from any optional marketing or cookie permissions.

Filled in with the details you entered. Your booking reference and final total are added to the copy we email you after booking.

Last updated: 6 November 2026 | Version 1.0

Occo Transfer | KARAKUŞMICRO07 Travel Agency | TÜRSAB Licence: 8217 | www.occotransfer.com

1. Parties

Provider: Occo Global Transfer Servis Ticaret Limited Şirketi (Tax office: Antalya Kurumlar, Tax no: 6331079786). Brand/booking website: Occo Transfer, www.occotransfer.com. Travel agency: KARAKUŞMICRO07 TRAVEL AGENCY, TÜRSAB licence 8217. Address: Altınova Sinan Mahallesi, Anso Sokak No: 55, Kepez/Antalya, Türkiye; +90 505 915 10 11; info@occotransfer.com. Customer/booker: the person making the reservation and providing the booking details. Passengers: the persons listed to receive transport.

2. Purpose and incorporated documents

This agreement covers prices, booking, payment, performance, cancellation and basic rights for a private transfer ordered online for a stated date and time. The Booking Summary, Pre-Contract Information, Cancellation and Refund Policy, and Passenger Transport and Service Agreement supplement this agreement so far as they are mutually consistent and comply with mandatory law. Ambiguities adverse to consumers are assessed under applicable consumer protection principles.

3. Booking specifics

The confirmation contains [booking reference], [customer name], [vehicle category], [pickup], [destination], [date and time], [passengers], [extras], and [total price incl. taxes]. Extras not clearly shown and expressly accepted before booking will not be added automatically later. The contract takes effect when we confirm the booking by email.

4. Payment and confirmation

A fixed fare per vehicle and its currency (EUR, TRY or USD) are shown before you book. Payment is made in cash to the driver at the time of the transfer, or by card online where this option is shown at checkout. Card payments are processed by a licensed payment institution; we do not store full card numbers or CVV codes. If an online card payment fails, your booking is confirmed only when you receive a booking confirmation email. After booking, your booking confirmation with a reference number, together with a copy of the pre-contract information and this agreement, is emailed to you automatically.

5. Service delivery

Transport is supplied at the confirmed location and time using vehicles and personnel holding the required legal permissions. Use of a subcontractor does not automatically remove the provider's statutory responsibility to the customer. Vehicle category, waiting time, baggage, passenger safety and flight disruption are addressed in the Passenger Transport and Service Agreement.

6. Cancellations, changes and refunds

Customer cancellations received at least 24 hours before pickup qualify for a 100% refund; more than 12 but less than 24 hours qualify for 50%; 12 hours or less ordinarily qualify for no voluntary refund. Refunds apply to amounts already paid. Reasonable changes to dates/times made at least 12 hours ahead will not incur an administrative amendment fee where availability permits. Claims may be emailed to info@occotransfer.com or made via +90 505 915 10 11. Eligible refunds are normally initiated within 14 days, subject to overriding mandatory law.

7. Statutory withdrawal regime

Because the transaction concerns passenger transport scheduled for a specified date/time, the general 14-day distance-contract withdrawal regime does not apply in full. Booking online does not, of itself, create an unconditional 14-day refund promise. All other mandatory consumer rights remain protected.

8. Complaints, privacy and disputes

Support: info@occotransfer.com, +90 505 915 10 11. The separate KVKK Data Processing Notice applies; marketing authorisation is optional. Consumers may use the competent arbitration committees and courts under Turkish law. No interpretation of the Turkish and English versions may displace mandatory Turkish consumer protections.