Last updated: 6 November 2026 | Version 1.0
Occo Transfer | KARAKUŞMICRO07 Travel Agency | TÜRSAB Licence: 8217 | www.occotransfer.com
1. Before you book
This information is provided to you before you confirm a booking for a scheduled private passenger transfer through www.occotransfer.com. Operator/provider: Occo Global Transfer Servis Ticaret Limited Şirketi. Travel agency identity: KARAKUŞMICRO07 TRAVEL AGENCY, TÜRSAB licence 8217. Address: Altınova Sinan Mahallesi, Anso Sokak No:55 Kepez/Antalya, Türkiye; info@occotransfer.com; +90 505 915 10 11.
2. Key booking details
The final booking screen and your booking confirmation show: booking reference, pickup and destination and any flight details, outbound/return pickup dates and times, passenger count and vehicle class, luggage allowance and extras, meeting/waiting arrangements, item prices, the fixed fare per vehicle including applicable taxes, currency, any extra fees, payment method and cancellation rules. Your booking:
- Booking reference: [booking reference]
- Date and time: [date and time]
- Route: [route]
- Vehicle: [vehicle]
- Total price: [total price]
3. Service and payment
The confirmed transfer is provided at the agreed meeting point and time using the agreed vehicle category. Payment is made in cash to the driver (EUR, TRY or USD) at the time of the transfer, or by card online where this option is shown at checkout. If you pay the driver in cash, no advance payment is taken when you book. Card payments are processed by a licensed payment institution; we do not store full card numbers or CVV codes. We do not use pre-ticked paid options, and extras are charged only with your express approval.
4. Cancellation, changes and withdrawal
Passenger transport services are generally excluded from the main regime under Türkiye's Distance Contracts Regulation, although certain pre-contract disclosures continue to apply. There is therefore no automatic statutory 14-day no-fault withdrawal right for all bookings. Occo Transfer's voluntary terms are: 100% refund for cancellation at least 24 hours ahead; 50% for more than 12 but less than 24 hours; ordinarily no refund at 12 hours or less. Date/time changes at least 12 hours ahead are considered without an administrative amendment fee where capacity permits. Mandatory remedies for non-performance or defective service remain unaffected. See the separate Cancellation and Refund Policy for full details.
5. Complaints and remedies
Contact info@occotransfer.com or +90 505 915 10 11. Eligible consumer disputes may be taken to a competent Consumer Arbitration Committee or court; in 2026 the arbitration threshold covers disputes below TRY 186,000. The threshold is updated each year.
6. Confirmation and record
The service terms and total price are shown before you book. After booking, we automatically email you your booking confirmation together with a copy of this pre-contract information and the booking agreement. Acceptance of the contract terms is separate from the KVKK disclosure and from any optional marketing or cookie permissions.